Case Study:

Edmentum utilized WalkMe for their K-12 Standard Practice and Testing Application to help
improve user experience and data management

Customer story

Edmentum is committed to making it easier for educators to individualize learning for every student through simple technology, high-quality content, actionable data, and customer success. Founded in innovation, Edmentum’s powerful learning solutions blend technology with individual teaching approaches.

Challenge

  • Enable Edmentum Team to build WalkMe content

  • Improve user experience

  • Improve reporting and analytics

Solution

Through WalkMe’s Digital Adoption, Edmentum was able to improve user experience by developing usable and efficient content in their Platform. Through GuideMe, Edmentum was able to enable their own product support team through formal training and shadowing.

Client:
Edmentum

Industry:
E-Learning Providers

Users:
100,000

Host Platform:
K12 App

Key Processes:

  • Assistance in the creation of shout outs 

  • Help in linking to Help Centers

  • Provide guidance with “Next best Action”

  • Enable product support team via Shadowing and Formal training

Thanks to WalkMe's Digital Adoption, we were able to significantly enhance the user experience by creating highly effective and user-friendly content in our platform. Additionally, GuideMe empowered our product support team with valuable training and shadowing opportunities.

— Edmentum Project Manager

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