Take WalkMe to the Next Level
Discover how GuideMe's expertise helps you unlock the full potential of your WalkMe investment.
Valued Clients
ABOUT US
We empower employees to get their jobs done, and customers to have a seamless user experience.
We’ve helped many of the world’s biggest brands reduce training and support costs; increase new feature adoption; and improve applications budget ROI with the market leading WalkMe Digital Adoption Platform.
Our Services
Tales of transformation: client stories
WalkMe delivers a 3-year 494% ROI
IDC interviewed global enterprise clients to calculate the business value of WalkMe Digital Adoption Platform (DAP). Learn how WalkMe maximizes software investments.
The State of Digital Adoption 2024
Beyond Transformation: Embracing a digital adoption mindset on the path to HyperProductivity.
200+ clients can’t be wrong.
What our clients say:
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“GuideMe is a very knowledgeable consultant in implementing and training on WalkMe. The consultants we worked with helped get our team us to speed on how to use the tools and gave us great tips and tricks along the way.”
Jay Fox - Global Head of Client Success, TRG Inc
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“GuideMe has been with us each step of the way as we prepared to launch our CRM. They have enabled us to provide guidance to our users by deploying successful solutions to support adoption.”
Ben Lancken – Head of Transformation, BSD Speclink
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"In the past, training take around 1 month for staff to get familiar with the system and definitely 2-3 months afterwards to comfortably making admissions decisions. WalkMe has taken hours of handholding away from Staff and it is making sure Team has consistent ways of our approach"
Allison Chen, International Admissions Team Lead, Victoria University of Wellington
Our guiding principles
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TRANSPARENCY
in what we do, how we work, and how we how we charge
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EMPOWERMENT
for our clients and our team
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EFFECTIVENESS
of approach to achieve the best result; efficiently for all
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CONTINUOUS IMPROVEMENT
to create and use best practices
GuideMe is at the forefront of integrating Generative AI to enhance our consultancy services, specializing in Digital Adoption and productivity optimization. We're passionately tapping into the capabilities of generative AI to boost productivity across the board.
GuideMe is at the forefront of integrating Generative AI to enhance our consultancy services, specializing in Digital Adoption and productivity optimization. We're passionately tapping into the capabilities of generative AI to boost productivity across the board.
GuideMe is at the forefront of integrating Generative AI to enhance our consultancy services, specializing in Digital Adoption and productivity optimization. We're passionately tapping into the capabilities of generative AI to boost productivity across the board.
GuideMe is at the forefront of integrating Generative AI to enhance our consultancy services, specializing in Digital Adoption and productivity optimization. We're passionately tapping into the capabilities of generative AI to boost productivity across the board.
Prebuilt WalkMe Prebuilt WalkMe Solutions for your Digital PlatformsSolutions for your Digital Platforms
Technologies that sounded impossible years ago are reality today. Automation in Business uses these technologies to improve and increase efficiency. Nowadays, automation in business is only gaining impulse and shows no signs of stopping.
Does your organisation utilize SharePoint? Have you faced any difficulties while you set up yourself on the SharePoint? You must be looking to organize data, improve collaboration and communication. Here is how you can optimize SharePoint training using WalkMe
I had a conversation with a client the other day, specifically about Salesforce and change management. She asked, “how can I get better usage from my sales team. I feel I am in a bit of a rut”. This is a common question I have heard over the years, but first, a little about me.
WalkMe’s Digital Adoption Platform (DAP) is a no-code software platform that enables organizations to measure, drive, and act to ultimately maximize the impact of their digital transformation and accelerate the return on their software investment.
Salesforce is the world’s leading customer relationship management (CRM) platform. Like other CRM platforms, Salesforce is designed to help sales teams manage relationships and interactions with customers, leads, and prospects.
An Online Marketplace is a type of e-commerce site where product or service information provided by multiple third parties. Marketplace brings buyers and sellers on an electronic platform to satiate the need of the other. The WalkMe Marketplace is the platform for you to explore, meet and hire independent professional freelancers & agencies to accelerate your digital adoption projects.
Use data-driven strategies in digital transformation.
Prioritization: focus on the scenarios with the most impact to reach immediate results.
Utilize the full power of the WalkMe Digital Adoption Platform by understanding the user.
Continuously measure the impact of WalkMe experiences, in constantly changing environments.
Every organization is going through a digital transformation in one form or another, whether they are implementing a new system, updating a legacy one, or changing their internal or external processes.
Digital adoption programs are crucial for any company that wants to keep up in today’s fast-paced economy. To maximize the returns on those programs, however, it is important to structure and manage them properly. The performance of a digital tool, like WalkMe, after all, depends heavily on how efficiently and effectively those tools are adopted.
Approach the implementation of digital adoption just as you would any other of your products: through analysis, design and iterative implementation. Here we will introduce you to important concepts in the development process. Following these guidelines will help you manage digital adoption products like WalkMe and get a sense of how to extract the most value from them.
2021 will be a year of new inventions, experiences, IPOs, conversations, sales, and new technology.
But it will also be a year for more.
Now that covid is on its way out (good riddance), that will mean more of the world will open back up. More travel, more eating out, but most importantly for this article, more technology usage; especially in the form of Digital Transformation.
Covid reinforced to us that remote work is possible & may even be better in some cases. The digital age is only growing, and we must grow alongside it.
“It doesn’t affect me right now, so I’ll worry about it later.”
“Let’s just handle what’s right in front of us now.”
“Can we get a Minimum Viable Product (MVP) out for the time being?”
How often are these said or thought when heading into a project? There’s no doubt that solving short term problems is a solution, but when we take a step back and review what we’ve done, can we say for sure that was the most optimal path?
The goal of digital adoption is to get users to the point where they can use digital tools as intended and to the greatest extent possible. Its purpose is to assist a user in comprehending and effectively utilizing the technology with which he is interacting.
We live in a world where information technology (IT) is changing our lives for the better. At the same time, technology, itself, is changing and evolving. Competition is at its peak in today’s market. Every business is trying to incorporate new technologies into their products and services to keep ahead of the competition.
Implementing effective change management is crucial to the success of a business as they navigate into the new waters of a digital transformation. Change is hard, and it is unrealistic to expect it to happen without effort. Change management is a process of identifying, choosing, and evaluating the latest technological trends that can be incorporated into different departments of the company. It is addressing the “people” side of change to achieve the desired business outcome.
The reality that has been brought upon us by the Covid-19 global pandemic is something few could have foreseen. And even fewer still could have predicted the unprecedented impact it has had on our everyday lives. Business today is anything but business as usual. We face a potentially perfect storm of changes to suppliers, customer consumption, government regulation, employees and office logistics. Those prepared for the worst had business continuity plans (BCPs) in place to allow them to keep operating during times of emergency or disaster. Yet even those with business continuity plans in place have found themselves struggling to put those plans into motion.
In the world of WalkMe, a builder is the person who uses WalkMe’s tools to create guides and walkthroughs that will allow users to learn and adapt to new software. While WalkMe’s platform has a lot of tools to offer, getting the most out of them requires proper planning and forethought. Whether you are a builder, or you have one on your team, here are a few key concepts that can help to improve the quality of guides, accelerate development and rapidly deliver results.
Onboarding – enabling your users to effectively use a system – is not only essential, but also can be the largest factor in achieving the return you are after from the system. Ineffective onboarding can lead not only to lower efficiency and productivity, but also a substandard customer experience while the team adapts to delivering within the new environment.
But effective traditional onboarding is generally time consuming and expensive.
It all begins WalkMe offers an extensive set of tools to help accelerate your business practices and allow your team to get their jobs done faster. Whether automation or training is your goal, WalkMe can deliver the results you are looking for. The only problem with having such an extensive toolset at your disposal is that people often don’t know where to start. They worry that if they take a wrong step it could ruin the exercise and destroy their results. But have no fear, here are five simple tips to keep in mind when you begin down the path of implementing WalkMe at your organization.with an idea.
Two of GuideMe’s guiding principles are Empowerment and Effectiveness, and we live them with how our Team works. GuideMe team members are given the flexibility to work from where they want. That means from their home office, on site with our clients, in their holiday home, or at the park. We empower our people to find their most effective work approach.
Here’s an example of the work locations of some of our team.





