Case Study

Edmentum utilized WalkMe for their K-12 Standard Practice and Testing Application to help improve user experience and data management

Customer story

Edmentum is committed to making it easier for educators to individualize learning for every student through simple technology, high-quality content, actionable data, and customer success. Founded in innovation, Edmentum’s powerful learning solutions blend technology with individual teaching approaches.

Challenge

  • Enable Edmentum Team to build WalkMe content

  • Improve user experience

  • Improve reporting and analytics

Solution

Through WalkMe’s Digital Adoption, Edmentum was able to improve user experience by developing usable and efficient content in their Platform. Through GuideMe, Edmentum was able to enable their own product support team through formal training and shadowing.

Client:
Edmentum

Industry: E-Learning Providers

Users: 100,000

Host Platform: K12 App

Key Processes:

  • Assistance in the creation of shout outs 

  • Help in linking to Help Centers

  • Provide guidance with “Next best Action”

  • Enable product support team via
Shadowing and Formal training

“Thanks to WalkMe's Digital Adoption, we were able to significantly enhance the user experience by creating highly effective and user-friendly content in our platform. Additionally, GuideMe empowered our product support team with valuable training and shadowing opportunities.”

— Edmentum Project Manager

  • GuideMe seamlessly integrates WalkMe into your systems, offering comprehensive project leadership and delivery, drawing from our best practices and 200+ implementations. Our focus on your business goals ensures prioritized processes and optimized value from WalkMe content and insights.

  • Experience all-inclusive convenience with our WalkMe Managed Service, which combines subscription, implementation, proactive system management, and support into one comprehensive package at a single price, ensuring maximum flexibility and peace of mind.

  • Let GuideMe deliver expert C-suite digital adoption guidance and specialized consulting services tailored to enhance your WalkMe digital adoption strategy and drive your organization's success.

  • Let GuideMe deliver expert C-suite digital adoption guidance and specialized consulting services tailored to enhance your WalkMe digital adoption strategy and drive your organization's success.

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